Thursday, February 18

Why It’s Important to Standardize Processes

By Alex Repola

Some common problems within the information and technology arena like dropped hand offs, ambiguous responsibilities, misinformed decisions, and other errors within the execution or communication of basic processes threaten everyday business. This doesn’t mean team members are unable to perform to company standards; lacking a shared process that guides employees as a team, clarifying responsibilities and reinforce communication is what may be missing.

Hazards of non-standardized or non-existent process: - Reduced quality
- Higher cost
- Wasted time and energy
- Poor or no documentation
- Inaccurate diagnoses
- Degraded service

Ultimately, the worst thing a business can experience is failed business results. Focusing more on the decisions that are made in planning systems and flaws in the process in regards to development of the system is where establishing standard business practices can be most beneficial. The outcome is reduced re-work, accelerated performance, and a system that is deployed as predicted.

QeH2 has not only implemented standard business practices within their own environment, but continues to help SMB's develop systems that work for their specific situations and how to expand that into every department.

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