The Opposite of Say-Do

by Alex Repola

I recently went through the process of planning a wedding, something that is very special and will be remembered by many as one the most important and pivotal times you will ever experience in your lifetime. The dress, the location, the weather, the flowers, the food, the music, and don't forget the cake; weddings are remembered for different reasons by each person.

Leading up to the wedding, something that was very hard to ignore was the level of follow-through and communication by some of my vendors. You would think that within the wedding industry there is extra attention put on every little detail and if something changed it would be communicated, not true. I can think of a handful of things before the wedding that could have gone a lot smoother had the vendor or individual simply communicated with me. Even if the issue could not be avoided, had the vendor communicated with me about it and options for moving forward, the outcome would have been much different. This is the opposite of Say-Do.

In the service industry, specifically the IT support industry, communication between the IT company and the business owner is close to non-existent. Follow-through can be seen in the same light, easier said then done.

When it comes to IT support here in Colorado, specifically along the Front Range, QeH2 is setting the standard. We are setting the standard because so many other companies in the area are dropping the ball, and business owners think that is normal. Lack of communication and any sort of ownership when dealing with an outsourced IT company is unacceptable. Before the conception of QeH2, the four owners saw an opportunity to provide CIO level Denver IT support to small-to-medium businesses in a way that no other Denver based IT support company was. The model was built on two words; Say-Do. If we say we are going to do something, we actually do it. We are not afraid to communicate with the client and we leave that line of communication wide open, all the time. QeH2's level of detail and ability to follow-through is no match for your current Denver IT support company. We do things better, faster, more efficiently, and continuously raise the bar.

If you are tired of paying for crappy IT support, give us a trial run. We have a proven track record of success with all types of companies and we want to add you to the list of companies who are no longer struggling with all that's wrong with IT.

QeH2, What’s That?

by Eric Pratt & Alex Repola

This is a question we always enjoy answering. It’s an acronym for the four owners of the company (Quentin Jaksch, Darrin Eisele, Ian Holt and Jim Holt), that’s how we got our name.

As for what we do, we are an IT company in Colorado. We provide a level of service that small-to-medium businesses here locally have never experienced. We use technology to help companies create a better product or service, at lower costs, higher efficiency, and with better overall results. We follow through on what we say we are going to do and standing behind our work to ensure your company runs at an optimal level, all day, every day. . By Focusing on solutions instead of symptoms, implementing Intelligent solutions that produce extraordinary results, operating within a Revolutionary business model, and Empowering our clients to make critical decisions that provides a positive return on investments we become much more than your IT contact when something breaks, we become your partner and information source. That’s Revolutionary, that’s QeH2, and that’s our F.I.R.E approach to help you Ignite Business.

Are we a fit for your Organization?

Ever wish your IT support provider was there when you needed him? Feel like you don't have control of your environment and data? Worried you have gaps in network security, putting your systems and data at risk? Tired of paying by the hour for service that never solves the issue? Are your IT costs an inconvenient expense to your business, growing every year?

If you answered yes to any of these questions then QeH2 is the answer. There is a better way to do business.

Our History

It was almost five years ago that Q, Darrin, Ian, and Jim sat down and came up with a business plan, combining over a century of true business knowledge and real word experience as business owners and technology specialists. With Q, Ian, and Jim’s IT experience ranging from help desk support and system administration to large company CIO, network engineering and consulting services coupled with Darrin’s entrepreneurial expertise in building multiple successful companies they built the foundation of putting technology at the forefront of your organization. The result is a company that can leverage your technology to bring extraordinary value and return on investment.

The Solution

Our revolutionary business model and the realization that people are one of our biggest assets keeps ownership’s focus on providing training and insight with real life experience. Prescribing to best practice methodologies to ensure that we outperform our competition in addition to allowing time to build and nurture our people, helps to balance QeH2 team’s lives in and out of the workplace with on the job performance. We work with each individual in the organization, focusing on the things that they wish to pursue and the initiatives that drive business forward.

Through an innovative approach to IT support, we considers ourselves geeks with social skills. Having experienced real life business pains in a rapidly growing company we understand the necessity of information technology in the workplace. If your business needs IT solutions instead of excuses, call us today for a no obligation analysis of our systems.